Making Expectation Clarity the Rule

Does your staff really understand what you expect from them?  And not just now, but whenever priorities change in real time?  Or do you THINK they do, and then become shocked later to discover they really didn’t?

During this program, performance management thought leader and expert, Ray Perry, will extend the conversation on expectation clarity by sharing 7 powerful strategies to ensure that you bring more consistency, clarity and realism to all four types of performance expectations.

You will learn...

• The incredible power of The Rule of Three to ensure that your employees understand precisely what it is that you want them to do.

• Why the Five and Drive strategy is the key to ensure that your employees consistently engage in the type of appropriate behavior you think is critical.

• The rules for when and how to clarify an employee’s performance expectations.